Can we bulk bill?
Currently, the Australian Government does NOT provide a useable Medicare Item for us to provide this service. Optometry Australia is currently lobbying for this to change in the near future.
Therefore, Optometry Telehealth services are currently only available through private billing (cost directly to patient). We require full payment of any fees at the time of booking the appointment.
How does it work?
A Telehealth consultations can be booked by calling the practice directly or via our online booking service (make sure you select the Teleheath option). We can answer all your questions, inform you of the correct fees and book a time.
The optometrist can provide direct care to the patient through videoconferencing or telephone. The optometrist will explore the symptoms, signs and other risk factors with the patient as they would in a normal face-to-face consultation and using their professional clinical judgement decides on appropriate management.
The results of the Telehealth consultation may have several outcomes, some examples provided below:
A) The patient can be safely managed via Telehealth with an appropriate follow up scheduled.
B) Many patients may have issues that cannot safely or effectively be managed via Telehealth without a face-to-face consultation. If the Optometrist decides a Telehealth consultation is not appropriate to safely manage the patient’s eye care needs, a face- to-face consultation with an optometrist can be organised for an appropriate time.
C) The patient requires direct care from an ophthalmologist, or other health professional and a direct referral to appropriate care is provided.
Book your optometry telehealth appointment
What can we help you with?
“The best optometrist! My experience at East Vision was great, they were friendly, got to know me, and you can see their genuine care for their customers. You get a real feeling that nothing is being missed and the optometrist Photi's friendly approach, willingness to explain the process and answer my questions along the way was reassuring. If you are seeking a brilliant local optometrist in the Bulimba / Balmoral / Hawthorne area, I cannot recommend them enough!”Paul Holstein
“I recently had my eyes tested at East Vision Optometry and was extremely impressed by the detail taken to check all aspects of my eyes. They took images of the front and back of my eyes and saved these to use for future benchmarking to see what changes occur over time. They also ran through a detailed explanation of the overall condition of my eyes and my vision. This level of detail and explanation was something I haven’t experienced with optometrists I’ve seen in the past so I will definitely be using East Vision as my optometrist moving forward.”Sandy Carty
“Amazing, friendly and high quality service and reasonable prices!”Greta Sweeney
“What a great local business to support! Very professional and friendly. Photi was very thorough and informative with the eye examination, fully explaining all the tests and their results. The staff are wonderful front of house, very welcoming and knowledgeable. They have a great range of frames, from classic to funky, to suit all budgets. I would highly recommend.”Jan Scott